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| Policies and Procedures |
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POLICY REGARDING INACTIVE (DORMANT) ACCOUNTS
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Inactive (Dormant) Accounts :
Client Accounts where the client has not traded
for more than 6 month would be treated as Inactive
(Dormant) Accounts. To ensure the complete security
of Client Accounts and assets, JRG Securities Limited
would be placing such accounts under temporary suspension.
Once the accounts is under temporary suspension, the client
would not be allowed to trade (place orders) either through
online mode or by calling/visiting its service branch
With effect from 1st July, 2010, the trading activity of the client accounts shall be tracked
and a client’s account, where no trading is observed for a period of 6 month shall be categorized
as Inactive (Dormant) and put under temporary suspension.
Reactivation of Client Accounts :
Clients can get such accounts reactivated by placing a reactivation request and submitting below mentioned documents.
Documents required for Account Reactivation :
Illustrative list of documents :
- Copy of ITR Acknowledgement
- Copy of Annual Accounts
- Copy of Form 16 in case of salary income
- Net worth certificate
- Salary Slip
- Bank account statement for last 6 months
- Copy of demat account Holding statement.
- Any other relevant documents substantiating ownership of assets.
- Self declaration along with relevant supporting.
The above formats can be downloaded from the below attachment
Regarding the Active accounts please collect the documents mentioned under points 2,
3, 4 and 5 from those customers who have not yet submitted, at the earliest.
You are requested to follow the procedure religiously as this is strictly required by SEBI regulations.
For any queries, the client can also get in touch with our Customer Care helpline at 1800 -103-6543
(Toll Free No) or 0484 4100 200 (Paid line)
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Customer Care
1800 103 6543 / 0484 4100 200 (Offline & Online queries) |
Send your grievances to
investorgrievance@jrg.co.in |
SMS Your Queries
sms INDI to 56677 |
Send your Internet Trading Queries to
itrade@jrg.co.in |
| Customer care Timings : Mon – Fri - 9.00AM to 6.00PM and Saturday 9.30AM to 2.00PM |
| Centralized dealing desk for commodity till midnight call Toll Free No. - 1800 200 2022 |
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JRG Securities Ltd | NSE CASH: INB231294035 | NSE F & O: INF231294035 | BSE CASH: INB011294031 | BSE F & O: INF011294031
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NSE CURRENCY-INE231294035 | MCX SX-INE261294035 | NSDL DP ID:IN301895 | CDSL DP ID:12048100
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NMCE:CL0101 | NCDEX:00224| MCX:10190 | IPSTA:351 | MUTUAL FUNDS:ARN 53315
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